Privacy Policy

Data Controller

Lakes & Fells Property Management Ltd

Collected Personal Data & Purpose

We process your personal information solely to respond to customer enquiries, provide accurate holiday let revenue appraisals, deliver our comprehensive property management and maintenance services, and communicate essential updates with clients regarding their properties. For any data or business inquiries, our contact details are 07340 259362 and hello@lakesandfellspm.co.uk, proudly based in Bothel, Cumbria.

Lawful Basis for Processing

Under the UK General Data Protection Regulation (UK GDPR), our lawful bases for processing your data are the performance of a contract to deliver our property services, compliance with our legal and accounting obligations, and our legitimate business interests in responding to direct user enquiries and managing client relations.

Data Sharing & Retention

We do not sell personal data under any circumstances. We only share information with trusted third-party service providers, such as secure IT hosting platforms or accounting software, strictly necessary to operate our business and deliver our services. Your personal data is retained securely only for as long as necessary to fulfil the purposes we collected it for, including satisfying any legal, accounting, or statutory reporting requirements.

Your Rights

Under UK data protection law, you hold clear statutory rights regarding your personal information. These include the right to access the data we hold about you, request the correction of inaccurate information, object to or restrict certain processing, and request the complete erasure of your personal data from our systems. To exercise any of these rights, please contact us directly using the details provided above.